Omsk 25 May 2015

This Confidentiality policy for personal data (hereinafter referred to as Privacy Policy) applies in respect of all the information that the service CrISStal Eye might receive from User. CrISStal Eye includes the website available at,, the desktop application CrISStal Eye and the web application CrISStal Eye.


1.1. In this Policy the following terms are used:

1.1.2. "Personal data" is any information relating to a directly or indirectly definite or defined natural person (personal data subject).

1.1.3. "Personal data processing" is any action (operation) – or an aggregate of actions (operations) performed using or not using automation tools to personal data, including collection, recording, systematization of personal data, accumulation, storage, specification (update, change), extraction, usage, transfer (distribution, provision, access), anonymization, blocking, deletion, elimination of personal data.

1.1.4. "Personal data confidentiality" is a requirement that must be observed by the Operator or any other people who gain access to personal data to prevent their distribution without the data subject's consent or without other legal grounds.

1.1.5. CrISStal Eye user (hereinafter referred to as User) is a person with the access to the CrISStal Eye (including the website, the desktop application and the web application), by means of the Internet and using this service.

1.1.6. IP address is a unique network address of the computer network node built according to the Internet Protocol.


2.1. By using CrISStal Eye, you agree to this Privacy Policy and conditions of the User's personal data processing.

2.2. If you do not agree with these terms, then please don't use CrISStal Eye.

2.3. This Privacy Policy can only be applied to CrISStal Eye. CrISStal Eye does not control and shall not be liable for the third parties' websites which User can access by following links at CrISStal Eye website.

2.4. CrISStal Eye developers do not check the personal data provided by a CrISStal Eye User for accuracy.


3.1. This Privacy Policy sets forth CrISStal Eye developers' obligations of nondisclosure and confidentiality for personal data provided by User upon CrISStal Eye developers' request during registration with CrISStal Eye and when ordering to purchase a licence.

3.2. Personal data allowed to process under this Privacy Policy are provided by User when he is using CrISStal Eye (namely during registration of CrISStal Eye account, when paying for CrISStal Eye licence) and include the following information:

3.2.1. User's email;

3.2.2. Paypal User identifier;

3.2.3. Paypal Transaction details;

3.3. Any other personal data not specified above (purchasing history, browsers used, operation systems, etc.) should be kept secure and undisclosed except for the cases specified in provisions 5.2, 5.3 hereof.


4.1. CrISStal Eye developers can use User's personal data for the following purposes:

4.1.1. CrISStal Eye registered User identification.

4.1.2. To grant User access to personalized CrISStal Eye resources (personal account, desktop application access, web application access).

4.1.3. To set up User's feedback including notifications, inquiries concerning CrISStal Eye functioning, services, user's inquiries and requests handling.

4.1.4. To find User's position to prevent fraud and provide security.

4.1.5. To confirm User's personal data completeness and accuracy.

4.1.6. An account creation to make purchases, if User has agreed to create one.

4.1.7. CrISStal Eye User notification about his Order status.

4.1.9. Provide User with effective customer and technical support in case of any problems that arise when using CrISStal Eye.

4.1.10. To provide User with new product offers, special offers, price lists, news feed or other CrISStal Eye information on User's consent.

4.1.11. Organize advertising campaigns upon User's consent.


5.1. User's personal data can be processed without time limitations through any legal way including personal data information systems using automation tools or manually.

5.2. User agrees that CrISStal Eye developers are entitled to transfer personal data to third parties, namely: to delivery companies, post offices, telecom carriers solely for the purposes of executing User's order placed on CrISStal Eye website.

5.3. User's personal data can be submitted to authorized governmental bodies of the Russian Federation only on conditions and in order as established by the Russian legislation.

5.4. In case of personal data loss or disclosure CrISStal Eye developers shall notify User about the loss or disclosure.

5.5. CrISStal Eye developers shall take all necessary administrative and technical measures to protect User's personal data against unauthorized or accidental access, removal, change, blocking, copying, distribution or other illegal actions of third parties.

5.6. CrISStal Eye developers together with User take all necessary measures to prevent damages or other negative consequences caused by a loss or disclosure of User's personal data.


6.1. User shall:

6.1.1. Provide personal data necessary to use CrISStal Eye.

6.1.2. Update the personal data provided in case of any alterations thereof.

6.2. CrISStal Eye developers shall:

6.2.1. Use the data received solely for the purposes specified in provision 4 hereof.

6.2.2. Keep confidential information a secret, not disclose it without User's prior written consent, not sell, exchange, make public or otherwise disclose User's personal data except for the cases specified by provisions 5.2 and 5.3 hereof.

6.2.3. Take precautions to protect User's personal data from unauthorized access, including:

  • make regular updates of services and content management systems;

  • cypher archived copies of the resource;

  • make regular tests to detect malicious code;

  • use a dedicated virtual server to host the website.

6.2.4. Block certain Users' personal data from the moment he applied or from the moment a request was sent by User or his lawful representative or an authorized body for protection of data subject's rights over the examination period, in case any incorrect personal data or illegal actions detected.


7.1. In case of nonfeasance CrISStal Eye developers shall be liable for all losses borne by CrISStal Eye User through the improper usage of their personal data in compliance with the effective law of the Russian Federation except for the cases provided by provisions 5.2., 5.3. and 7.2. hereof.

7.2. In case of loss or disclosure of Confidential Information CrISStal Eye developers shall not be liable for those if such confidential information:

7.2.1. Became public prior to its loss or disclosure.

7.2.2. Was received from a third party prior to the moment it was received by CrISStal Eye developers.

7.2.3. Was disclosed upon User's consent.


8.1. Before applying to the court to resolve disputes arising from relations between CrISStal Eye Users and CrISStal Eye developers, submitting a complaint is obligatory (a written proposal to resolve the dispute).

8.2. Within 30 calendar days from the moment of the receipt of the complaint the receiver of the complaint shall notify the complainant about the results of the complaint examination.

8.3. If the agreement between parties is not reached, the dispute will be handed over to the court of justice in accordance with the effective law of the Russian Federation.

8.4. The effective law of the Russian Federation is applicable to this Privacy Policy and shall govern the relations between CrISStal Eye developers and CrISStal Eye Users.


9.1. CrISStal Eye developers are entitled to make alterations to the current Privacy Policy without User's consent. All alterations made to the current Privacy Policy shall be available as its version placed at and

9.2. New Privacy Policy becomes effective from the moment it is placed on CrISStal Eye website unless otherwise provided by a new version of the Privacy Policy.

9.3. Any suggestions or questions regarding this privacy policy should be sent to

9.4. The effective Privacy Policy is placed at and

Updated 25 May 2015.